Professional cell phone repair

Welcome to clickinternet.at – your reliable partner for mobile phone and laptop repairs in Vienna.

Frequently Asked Questions

FAQs

How long does a repair take?

Typically, a standard repair (e.g., display or battery replacement) takes 1-2 business days from the time the device arrives at our facility.

What devices do you repair?

We repair smartphones, tablets, laptops and other electronic devices of all common brands such as Apple, Samsung, Huawei, Xiaomi, and many more.

What happens if my device cannot be repaired?

In this case, only a small diagnostic fee will be charged (unless otherwise stated). We will return the device unrepaired upon request.

Can my device be salvaged after water damage?

Many water damages can be repaired with professional cleaning and diagnosis. Unfortunately, there is no guarantee, but we'll do our best.

Can you recover data from broken devices?

Yes, we offer professional data recovery for smartphones, hard drives, USB sticks, and memory cards.

How does shipping work?

You can send your device by mail or drop it off at one of our stores. After the repair, we'll return it insured.

Who pays the shipping costs?

The customer is responsible for shipping costs. Return shipping is free for orders above a certain value (e.g., €100).

Is there a warranty on repairs?

Yes, we offer a 6-month warranty on all repairs we perform (excluding water damage).

Can I insure my device with you?

Yes, we offer comprehensive insurance – directly in our shop or in our branches.