Does your PS5 start up, but the screen on your TV remains black? Especially in 1120 Meidling, it can happen quickly: one tug on the HDMI cable, the console moved awkwardly, or the plug sitting too loosely – and suddenly there's no picture. If the PS5 HDMI port is loose, there's often more to it than just a loose connection. ClickInternet helps you in Vienna with quick diagnosis, professional repair, and a clear solution so you can play again soon.
What to do if PS5 HDMI port is loose (no picture on TV) happens? Immediate measures
- Completely shut down your PS5 and unplug the power cord before testing further.
- Try a different HDMI cable and a different HDMI input on your TV to rule out cable or TV issues.
- Carefully check the HDMI port with a light: If the port is bent, loose, pushed in, or visibly wobbly, do not wiggle it further.
- Avoid moving the HDMI cable with pressure up, down, or sideways – this can further damage solder joints on the mainboard.
- Bring your PS5 in for a free diagnosis before a loose HDMI port turns into a larger mainboard damage.
Why a loose PS5 HDMI port (no picture on TV) needs professional help
The PS5's HDMI port is directly connected to the mainboard and held by fine solder points. If the port is loose, not only can the contacts within the port itself be damaged, but also traces, pads, or components around the HDMI signal path. A DIY repair with a heat gun, unsuitable tools, or too much pressure can quickly become more expensive than the actual repair.
- The PS5 is running, but the TV shows "No Signal" or remains completely black.
- The picture only appears briefly, flickers, or disappears as soon as the HDMI cable is moved.
- The HDMI plug sits unusually loose or can no longer be inserted cleanly.
- The HDMI port is visibly bent, pushed in, or has damaged pins inside.
ClickInternet: Your expert for loose PS5 HDMI port (no picture on TV) in Vienna
From 1120 Meidling, our two Vienna branches in 1050 Margareten and 1090 Alsergrund are easily accessible by subway or car. If your PS5 no longer displays a picture on the TV, you can come by without an appointment – we will inspect the HDMI port directly and explain clearly what is defective. Many express repairs are usually done in 60 minutes, and even with PS5 HDMI problems, we work as quickly as possible so you don't miss your console longer than necessary.
ClickInternet is an A1 partner and stands for reliable service, clean repair work, and honest advice. Our diagnosis is free: We check whether only the HDMI port is loose or damaged, whether solder points are affected, or if there is an additional problem with the mainboard. Only then do you receive a clear assessment and can decide whether we should start the repair.
How much does a loose PS5 HDMI port (no picture on TV) cost at ClickInternet?
At ClickInternet, you get fair prices and full transparency. We always tell you the exact price after the free on-site diagnosis and before we start – with no hidden costs and no unpleasant surprises. Especially with a loose PS5 HDMI port, it depends on whether only the port needs to be replaced or if solder pads, traces, or other components are also affected. Therefore, we don't invent flat rates but carefully inspect your console first and then honestly tell you which repair is appropriate.
Short waiting time? Get passport photos taken right away!
While your device is being repaired, you can use the waiting time: We offer biometric passport photos to take with you immediately - only EUR 12.90 for 6 professional photos. Perfect for passports, driver's licenses, residence permits, or e-cards.
Loose PS5 HDMI port (no picture on TV) in 1120 Meidling - Come by now!
If your PS5 in 1120 Meidling no longer outputs a picture to the TV, don't wait too long: A loose HDMI port can worsen with further plugging and unplugging. From 1120 Meidling, our two Vienna branches in 1050 Margareten and 1090 Alsergrund are easily accessible by subway or car. You can find us at the 1050 Margareten branch, Reinprechtsdorfer Straße 70, open Mon-Thu 10:00-20:00 and Sat 10:00-19:00, and at the 1090 Alsergrund branch, Fuchsthallergasse 2, open Mon-Thu 9:30-20:00 and Sat 9:30-19:00. Just come by with your PS5 without an appointment – we will check the HDMI port for free, explain the next steps, and get your console back in the game.
Frequently asked questions about loose PS5 HDMI port (no picture on TV)
How long does the repair take?
Most repairs are done
directly on-site in approx. 60 minutes. You can
wait for it or grab a coffee.
How much does the repair cost?
We first do a free diagnosis
and tell you the exact price before we
start. No hidden costs.
Do I need an appointment?
No! Just come by without an appointment -
to our branch in 1050 Margareten or
1090 Alsergrund. We'll help you right away.
Is there a warranty on the repair?
Yes! As a certified A1 partner, we offer
first-class service with a warranty
on all performed repairs.
What if my device cannot be repaired?
We will inform you honestly and discuss
alternatives - for example, a tested
refurbished device from our shop.
Wähle deine Filiale in Wien

Filiale Margareten
Reinprechtsdorfer Straße 70

Filiale Alsergrund
Fuchsthallergasse 2 1090 Wien
Gerät defekt? Wir retten es!
Komm einfach ohne Termin in eine unserer Filialen in Wien. Wir bieten Express-Reparatur und Reparaturbonus zum Bestpreis.
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