Your PS4 or PS5 no longer ejects discs and you're from 1210 Floridsdorf? This is particularly annoying when your favorite game is ready, but the console simply won't accept the Blu-ray. Often, the problem lies with the disc loading mechanism, the drive sensor, or a blocked mechanism. At ClickInternet in Vienna, we professionally inspect your PlayStation quickly and without an appointment.
What to do when your PS4 / PS5 drive no longer ejects discs? Immediate measures
- Turn off the console completely, unplug it, and wait at least 5 minutes before restarting it.
- Carefully check if a disc is already in the drive or if a disc is stuck crooked in the slot.
- Do not use force: Do not push the disc in, do not use tools to help, and do not pull on the drive.
- Carefully clean the area around the disc slot with a dry microfiber cloth, without using liquid.
- If the PS4 or PS5 still won't eject discs, bring it to ClickInternet for a free diagnosis.
Why your PS4 / PS5 drive no longer ejects discs needs professional help
A PlayStation drive consists of sensitive components such as loading rollers, sensors, guide rails, motors, and the laser unit. If the disc is no longer ejected, there could be a mechanical defect, a dirty sensor, a damaged flex cable, or a problem with the drive control. Self-repair is risky, as even a small error can cause further damage to the motherboard, drive, or housing.
- The console beeps, but the disc is not ejected.
- The disc only goes in a few millimeters and then gets stuck.
- The drive makes clicking, grinding, or buzzing noises.
- The PS4 or PS5 no longer recognizes discs or ejects them immediately.
ClickInternet: Your expert for PS4 / PS5 drive issues in Vienna
From 1210 Floridsdorf, our two Vienna branches in 1050 Margareten and 1090 Alsergrund are easily accessible by subway or car. If your PS4 or PS5 no longer ejects games, you don't have to search long or wait weeks: At ClickInternet, you get quick help directly on site. We complete many console repairs as an express service, usually in about 60 minutes, depending on the defect and the availability of suitable spare parts. You don't need an appointment - just come by, bring your console, and we'll professionally examine the drive.
ClickInternet is an A1 partner and stands for reliable service, clear communication, and clean repairs. The diagnosis is free with us, so you know exactly what's wrong with your PlayStation first. Only after the inspection do we explain to you in an understandable way which repair makes sense, whether a component needs to be replaced, or whether cleaning or adjustment is sufficient. This way, you get an honest assessment before any costs arise.
How much does it cost at ClickInternet if my PS4 / PS5 drive no longer ejects discs?
The costs depend on why your PS4 or PS5 no longer ejects discs. Sometimes there is only a blockage in the loading system, sometimes loading rollers, motor, sensors, or other drive components are affected. That's why we first perform a free diagnosis on site and tell you the exact price before we start the repair. We don't invent a flat rate that doesn't fit in the end - at ClickInternet, you get a transparent assessment, fair prices, and no hidden costs.
Short waiting time? Get passport photos taken at the same time!
While your device is being repaired, you can use the waiting time: We offer biometric passport photos to take away immediately - only EUR 12.90 for 6 professional photos. Perfect for passports, driver's licenses, residence permits, or e-cards.
PS4 / PS5 drive no longer ejects discs in 1210 Floridsdorf - Come by now!
If your PlayStation in 1210 Floridsdorf no longer ejects discs, fast and professional help is important before a small drive problem turns into major damage. From 1210 Floridsdorf, our two Vienna branches in 1050 Margareten and 1090 Alsergrund are easily accessible by subway or car. You can find us at the 1050 Margareten branch, Reinprechtsdorfer Straße 70, open Mon-Thu 10:00 AM-8:00 PM and Sat 10:00 AM-7:00 PM. Our second branch is at 1090 Alsergrund, Fuchsthallergasse 2, open Mon-Thu 9:30 AM-8:00 PM and Sat 9:30 AM-7:00 PM. Just drop by without an appointment, have your PS4 or PS5 checked for free, and play stress-free again soon.
Frequently asked questions about PS4 / PS5 drive not ejecting discs
How long does the repair take?
Most repairs are done directly on site in about 60 minutes. So you can wait for it directly or grab a coffee.
What does the repair cost?
We first do a free diagnosis and tell you the exact price before we start. No hidden costs.
Do I need an appointment?
No! Just come by without an appointment - to our branch in 1050 Margareten or 1090 Alsergrund. We'll help you immediately.
Is there a warranty on the repair?
Yes! As a certified A1 partner, we offer you first-class service with a warranty on all repairs performed.
What if my device is beyond repair?
We will inform you honestly and discuss alternatives - for example, a tested refurbished device from our shop.
Wähle deine Filiale in Wien

Filiale Margareten
Reinprechtsdorfer Straße 70

Filiale Alsergrund
Fuchsthallergasse 2 1090 Wien
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