If your PC in 1170 Hernals no longer starts and gets stuck at the manufacturer's logo, it's often a big shock: Windows won't load further, the keyboard might only partially respond, and important files suddenly seem inaccessible. In such startup problems, quick but careful action is important to prevent a software error from leading to data loss. ClickInternet helps you with laptop, PC, and software problems with experience, free diagnosis, and often fast express repair. From 1170 Hernals, our two Vienna branches in 1050 Margareten and 1090 Alsergrund are easily accessible by subway or car.
What to do if your PC gets stuck at the logo? Immediate measures
- Do not constantly switch the PC off and on again in quick succession. Multiple hard restarts can put additional strain on Windows files, the hard drive, or SSD.
- Disconnect all unnecessary USB devices such as printers, external hard drives, USB sticks, controllers, or card readers. Sometimes a faulty device blocks the boot process.
- Check if the PC is making unusual noises, such as clicking, grinding, or repeated fan spin-ups. Such indications can point to hardware problems.
- If a laptop is affected: unplug the power adapter, do not forcibly remove the battery if it is built-in, and do not experiment with unknown chargers.
- If there is important data on the device, do not perform a reinstallation or reset before a diagnosis has been made. This can overwrite documents, photos, or programs.
Why your PC getting stuck at the logo needs professional help
If a PC gets stuck at the logo, the cause can be in Windows, the BIOS or UEFI, a damaged bootloader, a faulty driver, defective RAM, or a failing SSD. Self-repair with incorrect repair tools, BIOS changes, or ill-considered resets can worsen the damage and make data recovery more difficult. Our technicians systematically check whether it's a software problem, a hardware defect, or a combination of several errors.
- The PC only shows the manufacturer's logo and does not load Windows further.
- The computer reboots repeatedly and gets stuck at the same point every time.
- After a Windows update, driver update, or power outage, the system no longer boots correctly.
- Automatic repair starts but finds no solution or enters an endless loop.
ClickInternet: Your expert for PC won't start (stuck at logo) in Vienna
From 1170 Hernals, our two Vienna branches in 1050 Margareten and 1090 Alsergrund are easily accessible by subway or car. You don't need an appointment: just come by with your PC or laptop, briefly explain what happened, and we'll start with the diagnosis. We can fix many software and startup problems directly on-site, often as part of our express repair in about 60 minutes. Especially if your device is stuck at the logo, a thorough analysis is crucial: we check the boot process, data storage, system files, BIOS settings, and possible hardware errors.
ClickInternet is an A1 partner and stands for reliable service, transparent processes, and honest advice. Our diagnosis is free, so you know what's really going on before any repair is performed. In addition to PC, laptop, and MacBook repairs, we also take care of iPhones, Samsung, Huawei, Xiaomi, iPads, tablets, consoles like PS4, PS5, Xbox, and Nintendo Switch, as well as Apple Watch and smartwatch repairs. You're also in good hands with us for data recovery and software problems.
What does PC won't start (stuck at logo) cost at ClickInternet?
The cost depends on why your PC is stuck at the logo: it could be a damaged Windows boot sector, a defective driver, a faulty SSD, a RAM issue, or a combination of several causes. That's why we don't quote imaginary prices, but first perform a free on-site diagnosis. After that, we'll tell you clearly and understandably what solution makes sense and what the price will be before we start. This way, you maintain full control, get fair prices, and only decide whether you want the repair done after the diagnosis.
Short waiting time? Take passport photos with you right away!
While your device is being repaired, you can use the waiting time: We offer biometric passport photos ready to take with you immediately - only EUR 12.90 for 6 professional photos. Perfect for passports, driver's licenses, residence permits, or e-cards.
PC won't start (stuck at logo) in 1170 Hernals - Come by now!
If your PC in 1170 Hernals gets stuck at the logo, don't wait too long and don't try to reinstall Windows by guesswork. From 1170 Hernals, our two Vienna branches in 1050 Margareten and 1090 Alsergrund are easily accessible by subway or car. You can find us at Reinprechtsdorfer Straße 70, 1050 Margareten, with opening hours Mon-Thu 10:00-20:00 and Sat 10:00-19:00. Our second branch is located at Fuchsthallergasse 2, 1090 Alsergrund, open Mon-Thu 9:30-20:00 and Sat 9:30-19:00. Just come by without an appointment, bring your device and, if possible, the power adapter, and we will immediately check why the startup process is stuck. The sooner we look at your system, the better the chances for a quick repair and the protection of your data.
Frequently asked questions about PC won't start (stuck at logo)
How long does the repair take?
Most repairs are done directly on-site in about 60 minutes. So you can wait for it or grab a coffee.
What does the repair cost?
We first perform a free diagnosis and tell you the exact price before we start. No hidden costs.
Do I need an appointment?
No! Just come by without an appointment - to our branch in 1050 Margareten or 1090 Alsergrund. We will help you immediately.
Is there a warranty on the repair?
Yes! As a certified A1 partner, we offer first-class service with a warranty on all repairs performed.
What if my device is beyond repair?
We will inform you honestly and discuss alternatives - for example, a tested refurbished device from our shop.
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Filiale Margareten
Reinprechtsdorfer Straße 70

Filiale Alsergrund
Fuchsthallergasse 2 1090 Wien
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