Your PC no longer starts and gets stuck on the logo? This is particularly annoying in 1170 Hernals, especially if you urgently need the device for work, school, studies, home office, or private data. Often, it's not a complete write-off, but rather a problem with Windows, macOS, the hard drive, the bootloader, an update, or a faulty hardware component. At ClickInternet, we professionally check your device, save important data if possible, and get your PC or laptop up and running again quickly.
What to do if your PC no longer starts and gets stuck on the logo? Immediate measures
- Turn off your PC or laptop completely, wait about 30 seconds, and then restart it without repeatedly pressing the power button.
- Remove all external devices such as USB sticks, external hard drives, printers, memory cards, docking stations, or HDMI adapters, as these can block the startup process.
- If a Windows update or BIOS update has run, do not force continuous restarts, as this can further damage system files or boot data.
- Note exactly where the device gets stuck: manufacturer logo, Windows logo, loading circle, black screen, automatic repair, or error message.
- Do not attempt to randomly change BIOS settings, partitions, or recovery options if important data is stored on the device.
Why your PC no longer starts and gets stuck on the logo needs professional help
If a PC gets stuck on the logo, the cause can be deep within the system: a defective bootloader, a damaged system partition, a faulty SSD or HDD, RAM problems, BIOS/UEFI errors, driver conflicts, or an interrupted update. Self-repair is risky because incorrect recovery attempts can overwrite data, damage Windows, or put additional strain on an otherwise salvageable hard drive.
- The PC only shows the manufacturer's logo and doesn't load further.
- Windows keeps starting automatic repair but never reaches the desktop.
- The laptop shows a black screen, even though fans or LEDs are active.
- After an update, power outage, or crash, the system remains permanently stuck.
ClickInternet: Your expert for "PC won't start" (gets stuck on logo) in Vienna
From 1170 Hernals, our two Vienna branches in 1050 Margareten and 1090 Alsergrund are easily accessible by subway or car. You can visit us without an appointment, drop off your device directly, and we'll start with a professional check. Many software problems, startup errors, and minor hardware causes can usually be analyzed or resolved on-site in about 60 minutes with our express service. Especially when your laptop or PC gets stuck on the logo, quick diagnosis is important to prevent further damage.
ClickInternet is an A1 partner and offers experienced service for laptops, MacBooks, Windows PCs, data recovery, and software problems. Diagnosis is free of charge with us: We first carefully check whether it's a Windows problem, a storage device error, a RAM defect, a BIOS/UEFI issue, or another hardware problem. Then we explain to you in an understandable way what's wrong and what solution makes sense. This way, you know exactly where you stand before we start the repair.
What does "PC won't start" (gets stuck on logo) cost at ClickInternet?
The costs depend on whether your PC only has a software problem, whether Windows needs to be repaired, whether data needs to be backed up, or whether a hardware component such as an SSD, hard drive, RAM, or motherboard is affected. That's why we don't invent flat rates, but first perform a free on-site diagnosis. Before we start, we'll tell you the exact price and explain the necessary steps. You can then calmly decide whether you want to have the repair carried out. At ClickInternet, you get fair prices, transparent advice, and no hidden costs.
Short waiting time? Take passport photos with you right away!
While your device is being repaired, you can use the waiting time: We offer biometric passport photos for immediate pickup - only EUR 12.90 for 6 professional photos. Perfect for passports, driver's licenses, residence permits, or e-cards.
PC won't start (gets stuck on logo) in 1170 Hernals - Come by now!
If your PC in 1170 Hernals no longer starts, gets stuck on the logo, or Windows doesn't load at all, just come to ClickInternet. From 1170 Hernals, our two Vienna branches in 1050 Margareten and 1090 Alsergrund are easily accessible by subway or car. You can find us at the 1050 Margareten branch, Reinprechtsdorfer Straße 70, open Mon-Thu 10:00-20:00 and Sat 10:00-19:00, and at the 1090 Alsergrund branch, Fuchsthallergasse 2, open Mon-Thu 9:30-20:00 and Sat 9:30-19:00. You don't need an appointment: Just bring your PC, laptop, or MacBook, we'll check the problem for free and help you quickly, honestly, and professionally. The sooner you come, the better the chances of a clean repair and secure data recovery.
Frequently asked questions about "PC won't start" (gets stuck on logo)
How long does the repair take?
Most repairs are carried out directly on-site in approx. 60 minutes. So you can wait for it or grab a quick coffee.
What does the repair cost?
We first perform a free diagnosis and tell you the exact price before we start. No hidden costs.
Do I need an appointment?
No! Just come by without an appointment - to our branch in 1050 Margareten or 1090 Alsergrund. We'll help you immediately.
Is there a warranty on the repair?
Yes! As a certified A1 partner, we offer first-class service with a warranty on all repairs carried out.
What if my device cannot be repaired?
We will inform you honestly and discuss alternatives - for example, a tested refurbished device from our shop.
Wähle deine Filiale in Wien

Filiale Margareten
Reinprechtsdorfer Straße 70

Filiale Alsergrund
Fuchsthallergasse 2 1090 Wien
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