Your PC no longer starts and gets stuck at the logo? Especially in 1170 Hernals, this is particularly annoying if you urgently need your computer for work, school, studies, gaming, or private data. Often, a frozen startup logo doesn't indicate a complete write-off, but rather a problem with Windows, the hard drive, drivers, updates, or the system configuration. ClickInternet helps you quickly and easily: We professionally check your PC, rescue important data if possible, and get your device running smoothly again.
What to do when your PC gets stuck at the logo? Immediate measures
- Do not repeatedly hard shut down and restart your PC if important data is stored on it. Repeated startup attempts can cause additional damage to a defective hard drive or SSD.
- Disconnect all unnecessary USB devices such as external hard drives, printers, USB sticks, card readers, or controllers, and then restart the PC. Sometimes a faulty device can block the boot process.
- Wait a few minutes, especially if a Windows update was installed shortly before. Some updates may appear to be stuck at the logo, even though processes are still running in the background.
- If you are using a laptop, unplug the charger, press and hold the power button for a few seconds, and then restart with the power adapter. This can help with a simple power or BIOS hang.
- Avoid experimenting with BIOS settings, reinstallation, or formatting if you want to keep your data. Instead, bring your PC to ClickInternet for a free diagnosis.
Why your PC getting stuck at the logo needs professional help
When a PC gets stuck at the manufacturer's logo or Windows logo, the cause can lie in several areas: bootloader, UEFI/BIOS, SSD, HDD, RAM, graphics card, motherboard, drivers, or corrupted system files. Self-repairs with incorrect commands, forced updates, or premature reinstallation can lead to data being overwritten or the error becoming harder to find. A professional diagnosis determines whether it is a software problem, a hardware defect, or a combination of both.
- The PC only shows the manufacturer's logo and no longer responds to keyboard or mouse.
- Windows loads briefly, then a black screen or an endless loading circle appears.
- After an update, the computer does not start completely and always gets stuck at the same point.
- The PC sometimes starts, but then freezes shortly after or displays error messages such as "Boot Device Not Found", "Automatic Repair", or "Bluescreen".
ClickInternet: Your expert for PC won't start (stuck at logo) in Vienna
From 1170 Hernals, our two Vienna branches in 1050 Margareten and 1090 Alsergrund are easily accessible by subway or car. Just come by without an appointment: We analyze your PC directly on-site, and many software and startup problems can be resolved particularly quickly. Our express repair is usually possible within 60 minutes, depending on whether only Windows, drivers, or boot files need to be repaired, or if there is a hardware defect such as an SSD, RAM, or motherboard.
ClickInternet is an A1 Partner and stands for reliable service, transparent advice, and clean repairs. The diagnosis is free: We examine your PC, explain the cause clearly, and discuss the best solution with you before we begin the repair. In addition to PC and laptop repairs, we also help with data recovery, software problems, MacBook repairs, smartphone repairs, tablet repairs, console repairs, as well as Apple Watch and smartwatch repairs.
What does PC won't start (stuck at logo) cost at ClickInternet?
The cost depends on why your PC is getting stuck at the logo. Sometimes a bootloader repair, driver cleanup, or Windows system repair is sufficient; in other cases, a defective SSD, hard drive, or RAM needs to be checked and replaced. Therefore, we do not quote imaginary prices upfront, but first perform a free on-site diagnosis. You will receive an honest assessment from us and the exact price before we start. This way, you always know what is being done, why it is being done, and what the costs will be. If data recovery is necessary, we will also discuss this step transparently with you to ensure that your documents, photos, emails, programs, or work files remain protected as best as possible.
Short waiting time? Take passport photos with you!
While your device is being repaired, you can use the waiting time: We offer biometric passport photos for immediate pickup - only EUR 12.90 for 6 professional photos. Perfect for passports, driver's licenses, residence permits, or e-cards.
PC won't start (stuck at logo) in 1170 Hernals - Come by now!
If your PC in 1170 Hernals no longer starts and gets stuck at the logo, don't wait too long and risk unnecessary data loss. From 1170 Hernals, our two Vienna branches in 1050 Margareten and 1090 Alsergrund are easily accessible by subway or car. You can find us at the 1050 Margareten branch, Reinprechtsdorfer Straße 70, open Mon-Thu 10:00-20:00 and Sat 10:00-19:00, and at the 1090 Alsergrund branch, Fuchsthallergasse 2, open Mon-Thu 9:30-20:00 and Sat 9:30-19:00. An appointment is not necessary: Just come by with your PC, laptop, power adapter, and if possible, a brief description of the problem. We will check your device for free, explain the error, and get your computer ready to go again. The sooner you come, the better the chances for a quick repair and secure data recovery.
Frequently Asked Questions about PC won't start (stuck at logo)
How long does the repair take?
Most repairs are carried out directly on-site in approx. 60 minutes. So you can wait for it or grab a coffee.
What does the repair cost?
We first perform a free diagnosis and tell you the exact price before we start. No hidden costs.
Do I need an appointment?
No! Just come by without an appointment - to our branch in 1050 Margareten or 1090 Alsergrund. We will help you immediately.
Is there a warranty on the repair?
Yes! As a certified A1 partner, we offer first-class service with a warranty on all repairs performed.
What if my device is irreparable?
We will inform you honestly and discuss alternatives - for example, a tested refurbished device from our shop.
Wähle deine Filiale in Wien

Filiale Margareten
Reinprechtsdorfer Straße 70

Filiale Alsergrund
Fuchsthallergasse 2 1090 Wien
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