Your Nintendo Switch no longer charges and the screen remains black – particularly frustrating if you're in 1180 Währing and wanted to continue playing, save a game, or use the console on the go. Often it first appears to be a dead battery, but the charging port, battery, USB-C port, motherboard, short circuit, or a software error could be behind it. At ClickInternet, we professionally and quickly inspect your Nintendo Switch without an appointment. From 1180 Währing, our two Vienna branches in 1050 Margareten and 1090 Alsergrund are easily accessible by subway or car.
What to do if your Nintendo Switch doesn't charge and the screen remains black Immediate measures
- First, use the original Nintendo power adapter or a high-quality USB-C charger and leave the Switch plugged in for at least 30 minutes before trying to turn it on again.
- Perform a forced restart: Press and hold the power button for about 15 to 20 seconds, release briefly, then press it again.
- Carefully check the USB-C charging port for dust, dirt, or bent pins, but do not insert needles, knives, or metal objects.
- Test if the console responds when docked or if another HDMI cable or a different TV displays an image.
- If the Switch gets warm, smells of liquid, doesn't react at all, or only briefly flashes when charging, it's better to bring it in for diagnosis directly to prevent further damage.
Why your Nintendo Switch not charging and black screen needs professional help
If a Nintendo Switch doesn't charge and the screen remains black, the cause can be deep within the electronics: USB-C port, charging IC, battery, fuses, display unit, or motherboard can be affected. Self-repair is risky because the charging port is finely soldered, and incorrect heat, wrong tools, or too much pressure can damage circuit traces. Even seemingly simple battery or display problems can be related to short circuits, liquid damage, or damaged power supply.
- The console shows no Nintendo logo and remains completely black.
- The Switch only charges at a certain angle or not at all anymore.
- The screen remains dark, although fans, sound, or vibration still react.
- The console was dropped, got wet, or became very hot and has not turned on since.
ClickInternet: Your expert for Nintendo Switch not charging and black screen in Vienna
From 1180 Währing, our two Vienna branches in 1050 Margareten and 1090 Alsergrund are easily accessible by subway or car. At ClickInternet, you don't need an appointment: Just come by with your Nintendo Switch, we will inspect the device directly and explain clearly what's going on. Many repairs are done as express repairs, usually in about 60 minutes – ideal if you want to use your console again quickly and don't want to wait for days.
ClickInternet is also an A1 partner and stands for reliable service, accurate diagnosis, and fair advice. On-site diagnosis is free: We check the charging port, battery, power adapter, display reaction, power consumption, and relevant components before making a repair suggestion. This way, you know exactly whether it's a charging problem, a display defect, a software error, or a defect on the motherboard.
What does Nintendo Switch not charging and black screen cost at ClickInternet?
The costs depend on what caused the error. A Nintendo Switch that doesn't charge and stays black might only have a dirty or damaged USB-C port, but also a battery, display, charging chip, or motherboard problem. That's why we don't quote imaginary prices, but first check your device for free on-site. Only when we know what is really defective will you be given the exact price – before we start. You then calmly decide whether we should carry out the repair. No hidden costs, no unnecessary work, just an honest assessment.
Short waiting time? Get your passport photos right away!
While your device is being repaired, you can make good use of the waiting time: We offer biometric passport photos for immediate pickup - only EUR 12.90 for 6 professional photos. Perfect for passports, driver's licenses, residence permits, or e-cards.
Nintendo Switch not charging and black screen in 1180 Währing - Come by now!
If your Nintendo Switch in 1180 Währing no longer charges and the screen remains black, don't wait too long – the sooner the error is checked, the better further damage can be avoided. From 1180 Währing, our two Vienna branches in 1050 Margareten and 1090 Alsergrund are easily accessible by subway or car. You can find us at the 1050 Margareten branch, Reinprechtsdorfer Straße 70, open Mon-Thu 10:00-20:00 and Sat 10:00-19:00, as well as at the 1090 Alsergrund branch, Fuchsthallergasse 2, open Mon-Thu 9:30-20:00 and Sat 9:30-19:00. Just come by without an appointment, bring your console, if possible the charger and possibly the dock – we will take care of it so you can play again soon.
Frequently asked questions about Nintendo Switch not charging and black screen
How long does the repair take?
Most repairs are carried out
directly on-site in approx. 60 minutes. You can
therefore wait directly or go for a quick coffee.
What does the repair cost?
We first perform a free diagnosis
and tell you the exact price before we
start. No hidden costs.
Do I need an appointment?
No! Just come by without an appointment -
to our branch in 1050 Margareten or
1090 Alsergrund. We'll help you immediately.
Is there a warranty on the repair?
Yes! As a certified A1 partner, we offer
you first-class service with a warranty
on all performed repairs.
What if my device cannot be repaired?
We will inform you honestly and discuss
alternatives - for example, a checked
refurbished device from our shop.
Wähle deine Filiale in Wien

Filiale Margareten
Reinprechtsdorfer Straße 70

Filiale Alsergrund
Fuchsthallergasse 2 1090 Wien
Gerät defekt? Wir retten es!
Komm einfach ohne Termin in eine unserer Filialen in Wien. Wir bieten Express-Reparatur und Reparaturbonus zum Bestpreis.
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