When your phone's charging port is loose, the smartphone only charges at a certain angle, or the plug constantly slips out, it's extremely annoying in everyday life. Especially in 1020 Leopoldstadt, where people are often on the go between Prater, Vorgartenstraße, Taborstraße, and Donaukanal, the phone needs to charge reliably. Often, the problem isn't just dust, but a loose charging port, a damaged charging port, or a defect in the contacts. ClickInternet helps you quickly and easily, so your iPhone, Samsung, Huawei, Xiaomi, or other smartphone charges stably again.
What to do if your phone's charging port is loose (charges only at one angle)? Immediate Measures
- Do not force the charging cable if it only charges at a certain angle, as this can further damage the charging port.
- Carefully test another original or high-quality charging cable to rule out that only the plug is bent or worn.
- Turn off your smartphone if it gets hot while charging, flickers, or the charging indicator constantly switches between charging and not charging.
- Do not insert needles, knives, or metal objects into the charging port, as this can damage contacts, pins, or the charging electronics.
- Come to ClickInternet for a free diagnosis without an appointment, before a small loose connection turns into a major circuit board or battery damage.
Why a loose phone charging port (charges only at one angle) needs professional help
A loose charging port can have many causes: dirt in the USB-C or Lightning port, bent contact pins, a loose charging connector, moisture damage, or damage to the charging board. Self-repairs are risky because modern smartphones are built very compactly, and sensitive flex cables, seals, display units, or batteries can be damaged when opened. A professional diagnosis shows whether cleaning, replacement of the charging port, or a deeper repair on the board is necessary.
- The phone only charges if you push the cable up, down, or to the side.
- The charging indicator constantly turns on and off or doesn't recognize the charging cable at all.
- The plug sits loosely, wiggles visibly, or falls out even with small movements.
- The device charges very slowly, gets warm while charging, or can no longer reliably connect to the computer.
ClickInternet: Your expert for loose phone charging ports (charges only at one angle) in Vienna
From 1020 Leopoldstadt, our two Vienna branches in 1050 Margareten and 1090 Alsergrund are easily accessible by subway or car. At ClickInternet, you get fast help for charging port problems with iPhone, Samsung, Huawei, Xiaomi, and many other brands. Our express repair is usually possible in about 60 minutes, depending on the model and error pattern, and you don't need an appointment. Just drop by, show us the problem, and we'll check on site whether your charging port needs to be cleaned, repaired, or replaced.
ClickInternet is an A1 partner and stands for reliable service, transparent processes, and clean repair work. The diagnosis is free before we start the repair, and we explain to you in an understandable way what is actually defective. This way, you immediately know whether it's just dirt in the charging port or if the charging port should be professionally replaced. In addition to mobile phone repairs, we also offer iPad and tablet repairs, MacBook and laptop repairs, console service for PS4, PS5, Xbox, and Nintendo Switch, Apple Watch and smartwatch repairs, as well as data recovery and help with software problems.
How much does it cost to fix a loose phone charging port (charges only at one angle) at ClickInternet?
The costs depend on which model you have and whether the charging port only needs to be cleaned or if a replacement part is necessary. That's why we first perform a free on-site diagnosis and tell you the exact price before we start. At ClickInternet, you get fair prices, clear information, and no hidden surprises. We don't invent a flat rate without having seen your device, because an iPhone with a Lightning connector, a Samsung with a USB-C port, or a Xiaomi model can have technically different designs. Only when you agree to the price do we start with the repair.
Short waiting time? Get passport photos at the same time!
While your device is being repaired, you can use the waiting time: We offer biometric passport photos to take away immediately - only 12.90 EUR for 6 professional photos. Perfect for passports, driver's licenses, residence permits, or e-cards.
Loose phone charging port (charges only at one angle) in 1020 Leopoldstadt - Come by now!
If your smartphone in 1020 Leopoldstadt only charges at a certain angle, you shouldn't wait until the battery is empty and nothing works anymore. From 1020 Leopoldstadt, our two Vienna branches in 1050 Margareten and 1090 Alsergrund are easily accessible by subway or car. You can find us at the 1050 Margareten branch, Reinprechtsdorfer Straße 70, with opening hours Mon-Thu 10:00-20:00 and Sat 10:00-19:00. Our second branch is in 1090 Alsergrund, Fuchsthallergasse 2, open Mon-Thu 9:30-20:00 and Sat 9:30-19:00. Just come by without an appointment, feel free to bring your charging cable, and we'll look at your device immediately. The sooner you come, the greater the chance that we can quickly save the charging port.
Frequently asked questions about a loose phone charging port (charges only at one angle)
How long does the repair take?
Most repairs are done
directly on site in about 60 minutes. You can
therefore wait directly for it or go for a coffee.
What does the repair cost?
We first perform a free diagnosis
and tell you the exact price before we
start. No hidden costs.
Do I need an appointment?
No! Just come by without an appointment -
to our branch in 1050 Margareten or
1090 Alsergrund. We will help you immediately.
Is there a warranty on the repair?
Yes! As a certified A1 partner, we offer
you first-class service with a warranty
on all performed repairs.
What if my device is irreparable?
We will inform you honestly and discuss
alternatives - for example, a tested
refurbished device from our shop.
Wähle deine Filiale in Wien

Filiale Margareten
Reinprechtsdorfer Straße 70

Filiale Alsergrund
Fuchsthallergasse 2 1090 Wien
Gerät defekt? Wir retten es!
Komm einfach ohne Termin in eine unserer Filialen in Wien. Wir bieten Express-Reparatur und Reparaturbonus zum Bestpreis.
Jetzt Kontakt aufnehmen
Was sagst du dazu?